What we’ll
build & answer.

01 — Software engineering

Design, build, and ship software.

We work as an embedded senior team. Most engagements span a multi-tenant platform, a customer-facing app, and the operational tooling that surrounds them.

Capabilities

1. Multi-tenant web platforms in TypeScript + React
2. API design and integration with third-party services
3. Database architecture, migrations, performance work
4. AI features wired into product flows
5. Discovery, prototyping, and design partner workshops

02 — Help desk & MSP

Operations powered by Odin.

We are the solitary helpdesk for Odin, the full RMM + service-desk MSP at odinhelp.com. We answer tickets, run RMM, and triage incidents for IT teams who would rather not.

Capabilities

1. End-user help desk and tier 1–3 support
2. RMM, patching, and endpoint hygiene
3. On-call rotation and incident response
4. SLA-backed ticketing on Odin
5. Runbooks co-authored with engineering

03 — Cloud & platform

Serverless first, observable always.

We default to AWS serverless because it is what the product economics usually want. Lambda, API Gateway, DynamoDB, S3, EventBridge, Step Functions.

Capabilities

1. AWS serverless application architecture
2. Infrastructure-as-Code (SAM, CDK, Terraform)
3. CI/CD pipelines and deploy automation
4. Observability: logs, metrics, tracing
5. Cost-aware right-sizing and cleanup

04 — Mobile / App Store delivery

Native and React Native, end to end.

We have published apps to the App Store and Google Play across golf, wellness, healthcare, transportation, and trucking. From first build to ongoing release management.

Capabilities

1. Native (Swift, Kotlin) and React Native apps
2. App Store and Google Play submission and review
3. OTA update flows and remote config
4. Push, deep links, and mobile auth
5. Crash reporting and field debugging

05 — AI Applied

Bespoke AI for small & medium business.

AI Applied is our campaign for SMBs: practical AI woven into software, cloud, support, and process. Most engagements start with one of five plays and a fixed-cost MVP. See the full campaign at /ai.

Capabilities

1. Zero-to-MVP builds in 60–90 days, fixed cost
2. Cloud cost and performance optimization
3. Business process reengineering with AI
4. AI support agents and helpdesk automation
5. Document and data intelligence (extraction, RAG)

06 — Microsoft cloud & licensing

Microsoft 365, Azure, and Copilot, licensed and supported.

We are a member of the Microsoft AI Cloud Partner Program and a Microsoft Cloud Solution Provider (CSP) reseller. We license Microsoft 365, Azure, and Copilot for your organization, set up the tenant properly, and support it from the same help desk that answers your tickets.

Capabilities

1. Microsoft 365, Azure, and Copilot licensing through the CSP program
2. Subscription management: seats, renewals, and upgrades
3. Tenant setup, user onboarding, and offboarding
4. First-line support for the licenses we sell, escalated to Microsoft when needed
5. One partner for licensing, engineering, and support